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‎03-27-2013 08:40 PM

HP Recommended

I have an HP ProBook 4540s with Windows 8 64-bit (non-Pro).

 

The HP Support Assistant icon in the task bar on the desktop indicates that a recomended action is pending (there's a yellow explanation mark). But when I open the HP Support Assistant, there's no flag or indication what action is pending. I clicked a few of the large buttons but couldn't find anything marked as pending. Any idea what's up with the app?

1 person had the same question
6 REPLIES 6

‎04-02-2013 01:20 PM

HP Recommended

Hello mbratch,

 

Your ProBook is a Business model.  Your issue would be best answered on the HP Enterprise Business Community Forum

 

Good luck!

 

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‎06-29-2013 02:48 PM

HP Recommended

i have the same problem my latop is a compaq CQ58 it always shows the yellow exclamtion mark and its very annoying what shall i do? 

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‎07-02-2013 10:21 AM

HP Recommended

Hello DMB2013,

 

You are stating the HP support assistant shows a yellow exclamation point, is that correct? I will be happy to help you.

 

Generally that acknowledges that something needs to be installed or just a simple reminder.

 

1.       Double click on the icon

2.       Go to updates and tune-ups

3.       Check the HP updates or HP messages section

4.       You can either delete the action, postpone it or read/install it.

 

Please respond back at your earliest convenience.

Thanks

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
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‎08-20-2016 11:38 PM

HP Recommended

The yellow triangle with the exclamation mark returns and returns again no matter how many times I delete the message. I now have three messages I try to delete and they just pop back up after I delete them. Help, please.

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‎09-30-2016 04:10 PM

HP Recommended

I have basically the same issue.. 

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‎01-27-2018 09:43 AM

HP Recommended

What do you mean by 'value'? I find your jargon inconprehensible

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