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07-18-2016 12:53 PM
HP Recommended
Product: Hp-g009ax
Operating System: Microsoft Windows 10 (64-bit)
hi there,
below is the error message I received - with hard disk test -- What does this mean?
Testing Drive: 1
SMART Check: FAILED
FAILURE ID: 9TU3HK-7MT869-XD7V7G-60F503
below is the error message I received - with hard disk test -- What does this mean?
Testing Drive: 1
SMART Check: FAILED
FAILURE ID: 9TU3HK-7MT869-XD7V7G-60F503
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
07-18-2016 01:57 PM
HP Recommended
Is there not any other way ??
3 REPLIES 3
07-18-2016 01:24 PM
HP Recommended
Hi Abkills,
The failure ID reports that the hard drive is faulty and needs to be changed, please contact Hp support and get the hard drive replced.
Regards
SATISHP4
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