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- Laptop enter administrator password or power on password

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08-16-2014 01:07 PM
Solved! Go to Solution.
Accepted Solutions
08-16-2014 01:09 PM
Hi,
Enter: 76571038
Regards,
DP-K
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Windows Insider MVP
08-16-2014 01:09 PM
Hi,
Enter: 76571038
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-16-2014
01:19 PM
- last edited on
03-07-2017
05:55 PM
by
OscarFuentes
Hi,
Can you post back with the following details.
The full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-16-2014 03:23 PM
Hi,
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as soon as you start the notebook to enter the Start-up Menu, then select f10 to enter the Bios Menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
If there's no change, shutdown the notebook again, then tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive - post back with any error messages/codes.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
06-22-2016 03:45 PM
10-20-2016 04:27 AM
Enter 77874219
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
