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- HP Community
- Archived Topics
- Notebooks Archive
- Laptop enter administrator password or power on password

Create an account on the HP Community to personalize your profile and ask a question

01-06-2017 12:13 PM
Hi! @valleygirl32, Welcome to HP forums.
I understand that you are unable to boot into your PC and it is asking for power on password.
A "Power On" password is a password set in BIOS to make sure no one enters into Windows or BIOS without your permission. Every time you power on your PC it will prompt for the password, If you have lost your power on password, you may have to reset your BIOS by removing your onboard battery.
HP does not have the power on password since this password was set by yourself.
You have to contact HP and get the service options.
Link to contact HP.
Hope this answers your query!
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
02-23-2017 02:56 AM
Enter 21140208
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-30-2019 11:53 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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