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‎12-01-2016 07:25 PM

HP Recommended
Product: Pavilion au111tx
Operating System: Microsoft Windows 10 (64-bit)
I have reset my laptop and lost hp recovery manager application. I yet to create a recovery media. Please help me, how can i re-install the application so that i can create my recovery disks.
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2016 11:08 PM

HP Recommended

Review the document offered in the link above-specifically "Recovery when Windows 10 does not start correctly". I know it does but try that method to see if you can boot into Recovery partition to do a Factory restore.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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3 REPLIES 3

‎12-02-2016 01:46 PM

HP Recommended

Hello@DEV98

 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.

 

I understand that you need assistance in installing HP recovery manager software to create recovery discs. Did I get it, right?

 

Have you lost the HP Recovery manager software ort HP Recovery media creation tool?

In both the cases, the only way to get them back is to runt eh recovery from the partition to restore the PC back to factory settings and then create the recovery discs.

 

Use the link below to perform the recovery on the PC.

 

http://support.hp.com/us-en/document/c04758961

 

Hope this answers the question. Please let me know more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

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Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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‎12-02-2016 08:34 PM

HP Recommended
I los the whole hp recovery manager.
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‎12-02-2016 11:08 PM

HP Recommended

Review the document offered in the link above-specifically "Recovery when Windows 10 does not start correctly". I know it does but try that method to see if you can boot into Recovery partition to do a Factory restore.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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