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‎04-14-2024 08:58 AM - edited ‎04-15-2024 03:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello , I'm new here to HP Community.

 

I have a question.

 

I have an HP laptop ( HP 15-BS0XX )

 

IM TRYING TO RECOVER THE BIOS USING A RECOVERY FLASH DRIVE

 

BUT THE KEY COMBINATION TO OPEN THE BOOT RECOVERY WINDOWS LIKE ( WINDOWS + B ) IS NOT WORKING FOR ME

 

FOR OTHER HP's ON YOUTUBE , ITS WORKING BUT FOR MY PARTICULAR MODEL IT'S NOT WORKING .

 

CAN SOMEONE PLEASE HELP ME WITH THE CORRECT KEY COMBINATION OR STEPS TO RECOVER THE BIOS

 

MY MODEL :  HP 15-BS0XX

 

THANKS!!

Reply
3 REPLIES 3

‎04-16-2024 12:30 PM

HP Recommended

Hi @Hiam123,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with recoverying BIOS manually on your Laptop.

Follow the below steps to fix the issue.

 

-Perform a power drain on your PC.

 

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and recover the BIOS by following the steps "Manually recover the BIOS" by clicking on the link.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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‎04-18-2024 12:48 PM - edited ‎04-18-2024 12:49 PM

HP Recommended

I tried this , it's not working

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‎04-18-2024 01:54 PM

HP Recommended

Hi @Hiam123,

 

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support here is limited to troubleshooting and this issue might require one-on-one interaction to assist you further.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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