• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-12-2014 06:38 PM

HP Recommended

I just received a new HP Stream Notebook 11 (Windows 8).  After setting it up I tried to log in at the blue screen (where is shows a box for a picture) with what I thought was the password.  it gave me the hint and still didn't work.  Can you help me reset this password.  I did not make a USB recovery disk.

 

Thank you so much for your help.

 

RLH

5 REPLIES 5

‎12-15-2014 03:30 PM - last edited on ‎03-10-2017 04:52 PM by HP Administrator

HP Recommended

Hi @RLH1965 

 

Welcome to the HP Support Forums!

 

I understand that you have forgotten the password to your new system. Depending on what you originally did when you first logged in you may have a few options.

 

Check out the following page:  What to do when you forget your sign-in password (Windows 😎

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

‎12-15-2014 09:08 PM - last edited on ‎04-20-2016 04:18 PM by HP Administrator

HP Recommended

 

If none of the steps above help- since it is new & no files/photos to worry about losing-you could just boot into Recovery & restore back to Factory settings to begin fresh.

 

Follow the process-"Recovery when Windows does not start correctly"

 

http://support.hp.com/us-en/document/c03489643

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎01-05-2016 08:42 PM

HP Recommended
My hp stream (windows 10) won't let me log in and it said put in most recent password

‎09-01-2016 01:38 PM

HP Recommended
I forgat my pass word

‎09-01-2016 01:39 PM

HP Recommended
I really forgat my pass word how to reset from manufachr
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.