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HP Recommended
sprectre 360
Microsoft Windows 10 (32-bit)

I just purchased the HP spectre 360 (15 inch screen) with 16 GB and I7 process. I purchased the active stylus stylet actif pen. The directions say you simply put the pen to the screen press or tap and it will begin working. Well it hasn't. I have googled everything, the driver is installed, I calibrated the screen. My finger works to write, but the pen does nothing.

 

What can i do to trouble shoot the issue? Yes, before anyone thinks i am a complete moron, I purchased a new battery.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hi @Bzeeb,
 
Thank you for visiting the HP Forums! 
I came across your post about the Notebook, and wanted to assist you! With your HP Spectre X360 not working correctly with the HP Active Stylus.  Here is a link that will help as there is a download that is required. 
 
Please let me know how this goes.
 
You can say thanks for trying to help by clicking the Thumbs Up below!:smileyvery-happy:
 
Thanks

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

3 REPLIES 3
HP Recommended
Hi @Bzeeb,
 
Thank you for visiting the HP Forums! 
I came across your post about the Notebook, and wanted to assist you! With your HP Spectre X360 not working correctly with the HP Active Stylus.  Here is a link that will help as there is a download that is required. 
 
Please let me know how this goes.
 
You can say thanks for trying to help by clicking the Thumbs Up below!:smileyvery-happy:
 
Thanks

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended

Solved.... THANK YOU !!!!

HP Recommended

The link you provide has downloads for FHD and UHD resolutions. My resolution is QHD (2560x1440). What do I choose?

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