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‎03-29-2016 12:44 PM

HP Recommended
Product: HP Spectre X360
Operating System: Microsoft Windows 10 (64-bit)

I tried to create a recovery media for my laptop, but when I insert my USB flash drive (as asked) it stops responding/working. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-30-2016 02:28 PM

HP Recommended

Hello @Mickey_L,

 

My apologies! I must have misread your original post.

 

Try this document instead:

 

HP PCs - Creating and Using a Microsoft Recovery USB Drive (Windows 10)


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

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4 REPLIES 4

‎03-30-2016 01:34 PM

HP Recommended

Hello @Mickey_L,

 

Welcome to the HP Forums!

 

I saw your post and want to help you with the recovery of your HP Spectre x360. Please follow the directions in this recovery document, it should help you out.

 

HP PCs - Performing an HP System Recovery (Windows 10)

 

Is there any error messages?

 

Please reply with the results!


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎03-30-2016 02:03 PM

HP Recommended

It doesn't seem to say anything on creating the media.

 

I am having trouble creating the recovery media, not recovering my system using a created media, cheers.

Was this reply helpful? Yes No

‎03-30-2016 02:28 PM

HP Recommended

Hello @Mickey_L,

 

My apologies! I must have misread your original post.

 

Try this document instead:

 

HP PCs - Creating and Using a Microsoft Recovery USB Drive (Windows 10)


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎04-30-2016 12:41 PM

HP Recommended

I have the same problem with my new HP 10-n113dx table.  I followed the instructions and after the process copied the system files, the error message "Recovery media creator has stopped working" appeared.  I inserted a new thumb drive to rule out a defective thumb drive, and got the same error message. after numerous attempts to create a rescue drive, i came here. can u help?

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