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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-20-2016 08:11 AM

HP Recommended
Product: Model 15-1010dx
Operating System: Microsoft Windows 10 (32-bit)

Also, says Boot Device Not Found

Please install an operating system on your hard drive disk.

Hard Disk (3FO)

F2 Systems Diagnostics

2 REPLIES 2

‎09-21-2016 12:18 PM

HP Recommended

Hey @Wetz, welcome to the HP Forums! 

 

I'd like to help you with your 15-1010dx. I understand from your description that you see an error indicating the Boot Device is not Found and the short DST failed. Please use the following document to troubleshoot the issue and let me know the outcome of your efforts: 

HP Notebook PCs - Boot Device Not Found Error or Hard Drive Not Detected.

 

If this helps you to resolve the issue, please be sure to mark your post as solved by clicking the Accept as Solution button below. 

 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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‎09-21-2016 12:30 PM

HP Recommended

Hi Wetz... I'm sorry you're having a problem with your system.  This error would indicate that your hard drive needs to be replaced.

 

What this is indicating is that the hard drive's internal SMART controller Drive Self Test (DST) has reported an error.  While it might be limited to the portion of the drive containing the operating system boot code, it might be a systemic failure.  The SMART check only attempts to make a prediction of failure; it watches for the drive to report errors, and when the number and type of errors pass a certain threshold it will then report an error.  In both cases, HP PC Hardware Diagnostics simly instructs the drive to perform the appropriate check /test, and reports on the results.

 

I hope this helps.  Please reply back here with the results of your troubleshooting and repair!

 

DISCLAIMER: I am an HP employee, but I am not a spokesperson for HP.

  • If you found this information helpful, please take a moment to click on "Accept as
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