i forgot my passwork on my laptop

[lilwayne16]

i forgot my passwork and i am in need of help really bad

[IT_WinSec]

Hi @lilwayne16

Welcome to the HP Support forum.

Could you clarify your full HP product model and product number (PN) > http://support.hp.com/us-en/document/c00033108  ?

The Canada model you have posted does not seem valid.

Is this related to Windows account password

or BIOS start-up password ?

* If related to Windows account password, please check this forum thread >> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel...

* If related to BIOS/startup password before Windows loads [and if your computer model is a consumer class/home class]

In this case, please enter some password (wrong password) 3 times, press ENTER and you should receive a new window stating system disabled and a code similar to this one (For HP Mini, should be 10 characters) :

Please, take note of the system disabled/halted code (write it down).

Visit this web site >> https://bios-pw.org/

and enter the system disabled code

Click on "Get password" button there and you will receive your unlock code. Take note of the HP computers password and enter it in the system disabled screen , press ENTER. This will unlock your BIOS/reset security settings and PC should be able to start Windows (if WIndows can load).

Let me know how it goes. Provide your feedback.