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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-08-2014 01:27 PM

HP Recommended

every time mmy laptop starts it tells me to go on here and my battery is getting draind really fast

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-12-2014 12:15 PM - last edited on ‎03-06-2017 09:08 AM by HP Administrator

HP Recommended

Hi Amelia7,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and having an issue with the battery. Here is a link to test and calibrate the battery.

 I would also perform a hardware test.

 

I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?

Please let me know.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

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2 REPLIES 2

‎03-12-2014 12:15 PM - last edited on ‎03-06-2017 09:08 AM by HP Administrator

HP Recommended

Hi Amelia7,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and having an issue with the battery. Here is a link to test and calibrate the battery.

 I would also perform a hardware test.

 

I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?

Please let me know.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Tags (1)

‎03-18-2014 11:26 AM

HP Recommended

my operating system is: 64-bit operating system, x64-based processor

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