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Top Student
SHAHZAD46
Posts: 9
Member Since: ‎03-25-2013
Message 1 of 9 (1,644 Views)
Accepted Solution

Beats Audio in Windows 8

Hi there...!

I have

HP-ENVY 6-1012TX

Product number: B4Q12PA#UUF

Operating system:windows 7(64 bit)

and i want to upgrade to WINDOWS 8(64 bit),

but i have seen in this forum and and also with a friend of mine that after installing windows 8 the BEATS AUDIO Panel just vanishes i mean the driver is not installed.

so i needed help in advance whether i can have that beats audio panel and driver(what ever it is) after installing windows 8.

please guide me thoroughly because this is my first post and i am new to this thing.

THANKS in advance....

Provost
DavidPK
Posts: 33,707
Member Since: ‎09-24-2010
Message 2 of 9 (1,624 Views)

Re: Beats Audio in Windows 8

[ Edited ]

Hi,

 

The 'Beats' audio interface is provided by the IDT software installer - performing an in-place upgrade to Windows 8 can ( although not always ) indeed break this, however it can be reinstalled as follows.

 

When the upgrade to Windows 8 has completed, download and install the Chipset driver on the following link.

 

Chipset Driver - Windows 8.

 

When the installation has completed, restart the notebook.

 

When windows has reloaded, download the IDT Audio installer on the link below and save it to your Downloads folder.

 

IDT Audio Driver - Windows 8.

 

When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.

 

When complete, restart the notebook.

 

Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again.

 

Regards,

 

DP-K

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Top Student
SHAHZAD46
Posts: 9
Member Since: ‎03-25-2013
Message 3 of 9 (1,601 Views)

Re: Beats Audio in Windows 8

thanx for the reply.
i'll do as you told and then contact back.
Honor Student
gin5591
Posts: 4
Member Since: ‎08-22-2013
Message 4 of 9 (1,429 Views)

Re: Beats Audio in Windows 8

Hi DP-K,

Please let me know that I can do this way to install the Beats Audio software & driver for my Envy 17t 3200 3D Edition or another way ?

Its original OS is Windows 7 Home Premium, now I want to upgrade to Windows 8 but I didn't find the software & driver anywhere on HP site as their instructions to download it.

Thanks

gin5591

Provost
DavidPK
Posts: 33,707
Member Since: ‎09-24-2010
Message 5 of 9 (1,421 Views)

Re: Beats Audio in Windows 8

Hi gin,

 

There are a full set of Windows 8 drivers and software for your notebook on the following link including the IDT Audio driver which will install the Beats Audio software.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5275...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
gin5591
Posts: 4
Member Since: ‎08-22-2013
Message 6 of 9 (1,369 Views)

Re: Beats Audio in Windows 8

Hi DP-K,

Thank a lot

gin5591

Honor Student
gin5591
Posts: 4
Member Since: ‎08-22-2013
Message 7 of 9 (1,328 Views)

Re: Beats Audio in Windows 8

Hi DP-K,

The exact model of my laptop is HP ENVY 17-3290nr 3D Edition Notebook (3200 Series).

I upgraded Windows 8 Pro from Windows 7 Home Premium as instructed in HP page 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03451712&cc=us&dlc=en&lc=en&os=4132&product=527...

Then I upgraded all drivers from the link you gave me, except the Bios because it was upgraded by HP Care Center in June 2013 (Version Insyde F.OB 2013-01-02) when it was replaced the keyboard.

There are problems that I can't overcome :

 

1- The backlit keyboard cannot be lit up, it only lit up once when windows started up after that no light (no sensor).

 

2- There is no 3D in the Cyberlink Power DVD for Windows 8, I can't watch any 3D bluray discs nor the 3D demo.

So I had to download again the Cyberlink Power DVD 10 drivers for Windows 7 but it can't work properly, I can only watch 3D demo video from the manufacturer. I can't watch any 3D bluray discs because after I insert the disc, the screen shows :

Information : The integrity of Cyberlink Power DVD is at risk. Check your anti virus software for malicious activities or try installing Cyberlink Power DVD.

I have done as above but nothing changed.

 

3- The Beats Audio can work but it often fluctuates and the sound seems not smooth as before, although I reloaded the IDT Audio driver for Windows 7.

 

Please show me how to recover these problems.

Best regards

gin5591

 

 

Student
tamelabills
Posts: 1
Member Since: ‎12-01-2013
Message 8 of 9 (907 Views)

Re: Beats Audio in Windows 8

my volume is not as loud like it should be

HP Support Agent
Dunidar
Posts: 5,346
Member Since: ‎09-03-2013
Message 9 of 9 (857 Views)

Re: Beats Audio in Windows 8

Hello tamelabills

 

I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.

 

How Do I Find My Model Number or Product Number?

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108

 

Which Windows operating system am I running?

http://windows.microsoft.com/en-CA/windows/which-operating-system

 

Is the Windows Version on My Computer 32-bit or 64-bit?

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02033168

 

I would like to thank you for posting on the HP Forums. Have a great day!


 



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