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HP Recommended
HP Chromebook 11 G6 ee

I'm not sure if the community board is the best place to ask as there clearly isn't a 'board' that this category would best fit in, but I haven't been able to locate the answer in any other location and hope someone with know the answer...

 

Does HP have a recommendation for cleaning their Chromebooks in an effort to disinfect them from the CoronaVirus (Covid 19)?

 

CDC recommends: "If no manufacturer guidance is available, consider the use of alcohol-based wipes or sprays containing at least 70% alcohol to disinfect touch screens. Dry surfaces thoroughly to avoid pooling of liquids."

If HP does not have any guidelines or proceedures, I would ask:

Does anyone have experience with a disinfectant solution or process that will work and not damage the Chromebooks?

Obviously, the idea is to disinfect the Chromebook, but I also don't want it to hurt the Chromebook...damage the electronics, remove key indicators or make/model/serial numbers, etc.

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DPay 

 

Please see the following TKB article for help / advice:

Print & PC Cleaning Guidance from Steph and Bill -- HP How To For You

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@DPay 

 

Please see the following TKB article for help / advice:

Print & PC Cleaning Guidance from Steph and Bill -- HP How To For You

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

 

 

Dragon-Fur

HP Recommended

Exactly what I was looking for.

Thanks Dragon-Fur!

HP Recommended

@DPay 

 

You are welcome.

 

This is all "new" for everyone. 

We are adjusting to the new "normal".

 

Stay Safe.

Stay well.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.