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- Driver failure
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04-18-2017 03:03 PM
When starting computer it tries to load following drivers and fails. This process takes over 5 minutes and often cannot do anything else until get message that drives were not succcessfully instaled. How do I correct this
Intel(R) Series/3400 Series Chipset Family USBEnhanced Host Controller - 3B3C
Validity Sensor
Intel(R) Series/3400 Series Chipset Family USBEnhanced Host Controller - 3B34
Solved! Go to Solution.
Accepted Solutions
04-19-2017 01:03 PM
Hi @dlvh
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that while booting the computer is trying to load few drivers and it fails.
I’d love to help!
I recommend you to download and install the driver manually from the below website.
Alternately, you can download and install HP support assistant and it will automatically detect and install all the required drivers for your computer. You can download HP support assistant from the below link.
Let me know how it works and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers
The_Fossette
I am an HP Employee
04-19-2017 01:03 PM
Hi @dlvh
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that while booting the computer is trying to load few drivers and it fails.
I’d love to help!
I recommend you to download and install the driver manually from the below website.
Alternately, you can download and install HP support assistant and it will automatically detect and install all the required drivers for your computer. You can download HP support assistant from the below link.
Let me know how it works and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers
The_Fossette
I am an HP Employee
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