HP Laptop water damage warranty

[KJ7]

By mistakely some water spilled on my HP Laptop (Pavilion G6) and now it is showing water on screen and looks like screen is damaged. I immediately turn it off and havent check yet so I dont know other things are working properly or not. 

My laptop is new in warranty period so does HP provides water damage protection in warranty period? Can you replace it with new one or can you repair it. I have heared that HP provides water damage protection like others do.

Thanks.

[GeorgeFN]

http://www8.hp.com/us/en/support-drivers/total-care/accidental-damage-protection.html

Accoding to this HP page (link above) HP has accidental damage protection that can be purchased. Accidental damage is not covered with the standard warranty.

I hope this helps,

[KJ7]

Thanks.

Can I buy this plan during my standard warranty period?

[GeorgeFN · Accepted solution]

From the HP Accidental Damage Protection page:

"You can purchase this plan during the HP standard warranty period. Buy your plan at the same time you purchase your HP product to get the most coverage and value. Because accidents are unavoidable, and the costs associated with them can really add up."

It looks like it can be purchased during the standard warranty and would cover incidents of damage while the coverage is in place, or damage that happens after you purchase the extra coverage.  This might be good information for your next purchase.

Thanks,

[KJ7]

Okay. Thanks.

[Madhu12]

I have spelled accidently water on the keyboard and the laptop has an accidental and theft insurance can the water damage can be cliamed under insurance and where I have to go to claim insurance please help me

[Resolv_S]

Hello@Madhu12,

I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

Resolv_S

Glad to help you. I work for HP

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[Madhu12]

Till now no one has contacted me

[Madhu12]

Or clearly say can I claim under insurance the water damage