Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-12-2016 11:49 AM

HP Recommended
Product: HP Stream
Operating System: Microsoft Windows 10 (64-bit)

Hi, when I open my settings/update and security  none of the options open all the other settings pages work fine,Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2016 09:20 AM

HP Recommended

Hello @paul1

 

Welcome back to the HP Support Forums!

 

I understand that you are having an issue opening some settings, and wanted to assist you!

 

To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products

 

In the meantime, what settings or options are you looking for.  Did you always have this issue, or did it start recently?  Did you install any updates recently?  Have you tried performing a Hard Reset?  Did you try performing a System Restore, to set the notebook back to its previous working state?  Please post back with the results.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great weekend!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-13-2016 09:20 AM

HP Recommended

Hello @paul1

 

Welcome back to the HP Support Forums!

 

I understand that you are having an issue opening some settings, and wanted to assist you!

 

To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products

 

In the meantime, what settings or options are you looking for.  Did you always have this issue, or did it start recently?  Did you install any updates recently?  Have you tried performing a Hard Reset?  Did you try performing a System Restore, to set the notebook back to its previous working state?  Please post back with the results.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great weekend!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Was this reply helpful? Yes No

‎05-16-2016 08:22 AM

HP Recommended

Thanks for your reply but the problem seems to have sorted itself out.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.