Blank Screen of Death, Please Help.

[pyrepanda]

I have had this computer for about four years. It never gave me any trouble.  Last year it completely shut down and it wouldn't turn on. I have scoured every forum, every quick fix, yet nothing. I constantly run across one problem in every one, none of them quite match my problem.

Blank Screen, Check.

Flashing Orange Wifi Button, Check.

Flashing Caps Lock, Incomplete.

I see time and time again that there has to be a flashing caps button, but it never flashes for me, only the wifi button. There is also  flashing white power symbol on the side of my computer, but thats it. The Battery is fine, I don't need to hard reset it, trust me, I've done it about 30 times, I don't need to mash the F2 or F11 buttons, It won't connect to an outside monitor, Nothing. Please. I really need to fix this. I have gone through around $1,000 dollars on replacement computers and this is the only one I truly relay on. If you can think of a good way for me to fix this that hasn't already been mentioned, that would be apperciated.

Also, side note, Do NOT refer me to support because I have spent over 15 hours trying to contact support and they never help me with anything I need. HP has horribile customer service, but that's okay.

[Tardis40 · Accepted solution]

Hi @pyrepanda,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the blank screen. I will be glad to help you.

I know you have done some of this but please follow all the step from  Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[pyrepanda]

I tried once to turn it on before I did everything on the website, or atleast the most I could. It turned on briefly, then displayed long horizontal green, black, and white fuzzy lines then completely shut down. This has happened about three times and it only boots up fully once every thirty times. Nothing has worked so far, so I'm going to put in a new motherboard soon and see if that helps my situation.