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‎01-25-2017 01:44 AM

HP Recommended
Product: 15-ay019tu
Operating System: Microsoft Windows 10 (64-bit)

I can't find the suitable driver for my inbuilt Notebook HP 15-ay019tu.

 Where is the driver

1 REPLY 1

‎01-25-2017 12:44 PM

HP Recommended

Hi @Manoharah

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and understand that you are unable to find the webcam driver for your computer.

 

I’d love to help!

 

I would like to inform you that usually the webcam uses the generic drivers from windows and doesn’t require any driver from the manufacturer.

 

I recommend you to follow the steps in the below document to fix the webcam issue.

 

http://hp.care/2fw1oby

 

Let me know how it goes and I hope you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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