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‎02-14-2017 10:25 AM

HP Recommended

My cat walked across my keyboard and now the touchpad is turned off, cursor frozen. When the laptop turns on there is a temporary logo showing a touchpad with a forefinger on it and a red slash through it. 

 

I am am using Windows 10.

 

i tried removing the battery, I tried the function keys, I tried going into controls.

 

HELP

1 REPLY 1

‎02-14-2017 11:35 AM

HP Recommended
Hi,


Try enabling touchpad from device manager.
Follow first direction (3 steps) in this to ENABLE touchpad -
http://www.intowindows.com/3-ways-to-disable-touchpad-in-windows/

You may need external mouse temporarily to do the steps.

Go through this:
http://support.hp.com/in-en/document/c04648748


Regards

Visruth
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