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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎01-13-2017 04:27 AM - edited ‎01-13-2017 04:29 AM

HP Recommended
Product: Elitebook 840 g3
Operating System: Microsoft Windows 10 (64-bit)

HI,

vanilla brand new notebook.

All Fn works except screen brightness.

I've tried to update BIOS drivers and it's the latest according to the application updater.

Win 10 64bit.

I can change the brightness via the Windows setting.

 

Edit: the buttons are actually working, fn + buttons does not work (only on brightness control) and the fnn key works

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2017 04:37 AM

HP Recommended
Hi,


My suggestion would be to download, save & install this:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_176103_1&swEnvOid=419...


Regards

Visruth

View solution in original post

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1 REPLY 1

‎01-13-2017 04:37 AM

HP Recommended
Hi,


My suggestion would be to download, save & install this:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_176103_1&swEnvOid=419...


Regards

Visruth
Was this reply helpful? Yes No
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