HP Display drivers issue

[yuzzii]

Hi Everyone,

I have recently updated my Windows from Windows 7 to 8.1, and since the update the display drivers are not working, the produce drivers has gone to Micrsoft Basic Display Driver, as shown in Pic. I have updated all the recomended updates there is no updae for Display drivers, it been a weak now and I have installed the drivers manually from ATI website as well, they are not working as well.

I can not play videos and games, and screen kinda blinks as well

Can anyone help with this please?

Thanks in advance. 🙂

[WAWood · Accepted solution]

yuzzii

Sorry, but you should not have updated your PC to Win8x because HP does not provide Win8x drivers for your laptop.

Since it came with Win 7 preinstalled, HP does not supply drivers for newer operating systems for it.  If you want full functionality for the machine, you need to consider restoring it to its original preinstalled OS version.

Some driver alternatives you can pursue are listed below ...

You can try using Windows Updates to find drivers from the Microsoft repositories for your device: http://support.hp.com/us-en/document/c03330139

If Windows Update doesn't yield new drivers, you can pursue alternative that are described in the linked Microsoft Windows Insider Community thread: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-upd...

If you then run into trouble installing drivers through Windows Update, you can try using Microsoft's Windows Update Troubleshooter: http://windows.microsoft.com/en-us/windows7/open-the-windows-update-troubleshooter

Good Luck