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A_Gayathri
HP Administrator
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Here are the solutions to the PCI Express Root Complex driver issues. You can consider the following approaches:

 

  1. Uninstall and Reinstall Driver:

    • In Device Manager, locate the PCI Express Root Complex under "System Devices."
    • Right-click the device and select "Uninstall Device."
    • Restart your computer to allow Windows to automatically reinstall the driver.
  2. Driver Rollback:

    • If a driver update is causing issues, you can roll back to the previous version.
    • In Device Manager, right-click on the PCI Express Root Complex and select "Properties."
    • Navigate to the "Driver" tab and select "Roll Back Driver" if the option is available.
  3. Check for Windows Updates:

    • Ensure your system is up-to-date with the latest Windows updates, as they might include essential drivers or patches that resolve PCI Express issues.
  4. Check BIOS/UEFI Settings:

    • Access your BIOS/UEFI settings during startup. Check for any settings related to PCI Express or chipset configurations that may need adjustment.
  5. Hardware Conflicts:

    • If you've recently installed new hardware, check for conflicts. Removing or reseating a newly installed component may resolve conflicts.
  6. Diagnostics Tools:

    • Use HP Support Assistant to run diagnostics on your HP device. This tool can help identify and fix various hardware-related issues.
  7. Safe Mode: 

    • Boot your computer in Safe Mode to determine if third-party software may be affecting the PCI Express Root Complex driver.

If you have any questions regarding this or any other topic related to your device, please click here to create a new post. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.