HP ENVY 13-ab008na Touchscreen - Screen Flicker

[CharlotteCourt]

Hi There

I got this laptop over the weekend and initial impression is very good. I have applied the window 10 update and any drivers that have been superceeded.

I have noticed that there is a slight flickering on the desktop when running on battery. When on power this does not occur. It also goes away if I put the screen up to full brightness when on battery.

It is not really bad, but is noticable. 

Anyone else experienced this? It seems more software related than hardward. I could take it back to the retailer for an exchange, but this seems pointless if the hardware is not at fault.

Any help appreciated.

[DavidPK · Accepted solution]

Hi,

Here are a couple of things to check.

1.  Right click the battery icon in the Taskbar and select Power Options.  Click on Change plan settings next to your selected power plan and in the following window, click on Change advanced power settings.  In the Advanced settings window, expand Display and then expand Enable adaptive brightness - make sure this is set to Off for both On Battery and Plugged in.  Click Apply and Ok to save any setting changes.

2.  Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the Intel HD Graphics option.  Click on the Power icon and in the following screen, select On Battery in the left hand pane - under the option Display Power Saving Technology, set this to Disable.  Click Apply and then Ok to save any setting change.

Regards,

DP-K

[CharlotteCourt]

Hi there

Thanks. "Enable adaptive brightness" was already off, but disabling "Display Power Saving Technology" seems to have done it.

Very grateful. Thanks you very much.

Andy

[DavidPK]

Hi Andy,

You're welcome and good to hear it's Ok

All the best,

DP-K

[adahil]

Hi! I'm having the same problem, but none of this options solved my problem. Any suggestions?

thanks

ada

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
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