HP PAVILION 15-P131na Lag time and fuzzy video for live and web cam stuff even with C920pro?? Help

[bhaktasteve]

Please can you help my web cam has never been that good but I really noticed when I tried to record videos for presentations that it was not up to scratch with a lag time on the audio.

As a solution I purchased a C920 logitec web cam but still the same issues even when I have made the changes suggested for the faulty software on the C920.

This is really frustrating and very disapointed that the video will not do what I want it to and considering getting a new laptop if I cannot fix these issues because it is costing my business money not being able to do LIVE videos properly.

Any help will be greatfully received I am not a tech wizkid so step by step instructions for dummies best please 🙂

[Riddle_Decipher · Accepted solution]

@bhaktasteve

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

As I understand there is slow performance (lag time) and fuzzy video while using the webcam,

The quality of a video captured with a webcam can be affected by both the settings of the program used to operate the webcam, as well as by external environmental factors. The following tips will help you control environmental factors, and access and adjust video quality settings within YouCam software. Other programs may have similar controls.

• Update Windows and install new webcam drivers
• Adjusting for environmental factors
• Adjusting video settings using YouCam
• Microphone Recordings Are Inaudible
• Cleaning the webcam lens to reduce distortion, spots, or a fuzzy picture

For details and step by step guidance, please Click here

More troubleshooting steps: CLICK HERE

Also, for you Check this related HP Forums post that seems to have helped many others: Click here

Feel free to post your query for any other assistance as well,

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Regards,

[bhaktasteve]

This was helpful but the link that you sent me to the other conversation was the most beneficial and I think that it is solved now there is NO lag time for the audio, the picture was still a little fuzzy but I think that is simply due to the lighting that I now need to rearange for best results happy that I didn't have to get rid of my lap top because I love everything else about it.

Thank you,

Hare Krishna,

Steve

[Riddle_Decipher]

@bhaktasteve

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous week ahead. 🙂