HP Pavallion screen goes black

[TBone77]

This past week, I noticed that my laptop screen goes partially black when I scroll or move the cursor.   It's goes black in section or small blocks.   It will go away if I continue to scroll up or down, but then comes back.  I've removed battery and restarted which did not help.  I have also noticed when this happens that there will be overposting of text or pictures.  It is doing it as I am typing this text.   I have to scroll to be able to see what I am typing.   I have not recently installed any software.  I believe all my drivers are up to date.  Any help would be appreciated.

[Photoray002]

Hello TBone77,

It will help us to help you if you give as much detail as possible. 

What is the exact model number of your laptop? The DV6 will have 4 numbers, followed by 2 letters ... DV6 60XXxx

It will be labeled inside the battery compartment. You can also run the HP Support Assistant to find the Product number.

What exactly are you doing when this happens? 

Are you running a Browser? What Browser and version?

Are you running a program? What program?

Can you post a screen shot of this error?

How to take and post a screen shot on the HP forum...

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/How-to-take-and-post-a-screensho...

I will wait for your reply.

Thanks.

[TBone77]

Photoray002

Did you get my response on Nov. 12th?

TBone77

[Photoray002]

No I haven't.

[Photoray002]

I have not seen anything here or in the Private messages.

Could you repost it?

[TBone77]

I sent it 10 minutes ago.  I saw it after it posted but i dont see it now.

[Photoray002]

OK. Can you send me a PM?

How to send a Private Messasge

[Photoray002 · Accepted solution]

OK Thanks.

The DV6z- c00 should keep up with any streaming from the internet just fine.

Sometimes what ever browser we use can get clogged up with lots of Cache files (temporary files) used to make past web pages load faster next time you open them.

Download and install Ccleaner (free version) and run it with its default settngs.

This will clear out the temp files and fix the issue with web pages loading with the black blocks.

If this does not work, something else may be eating up memory and we would need to troubleshoot that.

Let me know if you have more problems.

Thanks.