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HP Recommended
HP Pavilion dv6-3125er
Microsoft Windows 7 (64-bit)

Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz,  Windows 7 64-bit

 i have downloaded Catalyst Control Center several times but it is still not working. I have Paviliion dv6-3125er, Radeon HD 5650   GPUs is working fine but the problem started when i uninstalled the Catalyst Control Center in order to get a new updated one from AMD website. But the AMD site said my version of radeon hd 5650 is not supported anyway i have tried everything i uninstalled the ATI GPU driver and install it again. Somehow I downloaded Catalyst Control Center the and the installation finished and the same problem it is still not working. Please any help would be appreciated. Now i lost the Catalyst Control Center and the switchable graphics config.

 

After installation ATI Graphics Driver
http://support.hp.com/by-ru/drivers/selfservice/hp-pavilion-dv6-3100-entertainment-notebook-pc-serie...


is an error ..

 

http://pixs.ru/showimage/35t0QzGuox_2842063_25106722.jpg

 

help please.

35t0QzGuox0.jpg

1 REPLY 1
HP Recommended

@Login133

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

 

As I understand your computer is plagued with the blue screen of death, don't worry though as being I have a few herbs to cure your PC,

Before we troubleshoot, here's some information to help you understand the blue screen error message that begins with STOP: 0x000000116 is due to video card or video driver related issues.

 

Since you've already attempted to reinstall drivers and download the catalyst center multiple times,

I'll get straight to the point:

 

Go to C:windows/drivers/atikmpag.sys and just deleted the (.sys) file.

Once done, restart the computer and download the latest drivers for your computer: Click here.

You may also try this if you aren't satisfied with the results: http://support.amd.com/en-us/download/auto-detect-tool

 

Run a hardware test on the graphics card using the diagnostics tool to ensure this isn't a hardware issue: Click here

 

Keep me posted for further assistance,

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.