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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎03-30-2017 09:16 AM

HP Recommended
Product: HP Probook 440 G2
Operating System: Microsoft Windows 10 (32-bit)

Hellow,

Please help me, my problem is my probook touch pad do not work. One day I'm using my leptop normaly suddenly my touchpad running stop. Then I restart my leptop. Touchpad is did not work. Then I install touch pad driver but driver is not install . It show error.

Thank you. 

1 REPLY 1

‎09-20-2017 09:02 PM

HP Recommended

Hi, 

 

You might get some help from this concise video.

https://www.youtube.com/watch?v=FZVSnQEHavA&feature=youtu.be

I am an HP employee but I am not responding as part of HP.
Fix the TouchPad on HP Notebooks in Windows 10 | HP Notebooks | HP Support
Fix the TouchPad on HP Notebooks in Windows 10 | HP Notebooks | HP Support
youtube.com/watch?v=FZVSnQEHavA&feature=youtu.be
This video is updated https://youtu.be/-9ubfihIt1I In this video, you will see how to troubleshoot the TouchPad on your HP Notebook running Windows 10. If your TouchPad is not working, you can try turning it off and back on again. The video also shows how you can perform a hard reset and try ...
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