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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎10-29-2016 12:56 AM

HP Recommended
Product: HP HDX18-1000EO
Operating System: Microsoft Windows Vista (64-bit)

Purchased my HDX18 1000 with a TV card & Blu-ray. I seem to remember I had to download something from Cyberlink to make it work when I bought my laptop. After a crash seems Blu-ray isn't seeing my DVD. Does anyone have the link I need to get my Blu-ray to work again in MediaSmart?

 

Thanks for taking time to read this & help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2016 01:35 PM

HP Recommended

Hi,

 

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

 Thank you for sharing the issue details. I would like to help you.

 

Please follow the link below where you can find step by step instructions, how to troubleshoot this issue.

 

http://hp.care/2eNuc0t

 

Please let me know if this works!

 

Cheers! 

Barachiel
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-31-2016 01:35 PM

HP Recommended

Hi,

 

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

 Thank you for sharing the issue details. I would like to help you.

 

Please follow the link below where you can find step by step instructions, how to troubleshoot this issue.

 

http://hp.care/2eNuc0t

 

Please let me know if this works!

 

Cheers! 

Barachiel
I am an HP Employee

Was this reply helpful? Yes No
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