Pavilion AU620TX

[shivaprasad293]

I bought hp pavilion 620 tx on 13 th of this month i encounter led problem

since its just been 15 days can i get a replacement with new one

[WAWood · Accepted solution]

@shivaprasad293

Hello;

Allow me to welcome you to the HP forums!

The image you posted is now showing in the thread.

Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty equipment replacement issues.  For these issues, you will need to contact HP Customer Support directly.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck

[shivaprasad293]

I've gone through tech support just half day late response made replacement of laptop cancelled. They finally made me up to with technical repair support. Hope it works well once after it is done!!!!