Pink tinted webcam

[GoldenOrchid]

My webcam is showing a pink haze around my picture. I've run all the updates, but it doesn't seem to be getting better. Is this a side effect of the infrared capability, or is something wrong with my camera?

[MKazi]

@GoldenOrchid

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP Spectre x360 laptop and its webcam is showing a pink haze around the picture. You have performed the updates and issue still persists. I appreciate the steps you have performed and have certainly done a good job. Not to worry though as I have a few suggestions.

Before we come to a conclusion, I would like to know the following information to assist you better:

• When was the last time the webcam worked fine and captured images and videos correctly?
• Does the pink haze appear only after capturing the image or even before you capture an image, you can see it on the screen?
• Have yo tried to use multiple applications for the webcam like Skype, HP Youcam software, muvee autoProducer 6, etc?
• Any updates that happened for the webcam recently?

Meanwhile, please follow the steps from the below links:

• To know  how to use the webcam with multiple applications, please refer to "Video does not appear in your webcam software (such as YouCam, Skype, etc.)" from this link: http://hp.care/2lQs3FQ
• Also, you may test the webcam using the following steps:

To take a picture, perform the following steps from this link: Testing a Webcam Using YouCam (Windows 10, 8, 7)

• Click the camera icon  on the toolbar.

• Click the shutter button  to take the picture.

• To view the picture, click the thumbnail image in the bottom panel.

• To delete the picture, right-click the thumbnail image in the bottom panel and select Delete Selected Media.

I sincerely hope this fixes the issue. Please keep me posted for any help. All the best! 🙂