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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Screen broke, need to see if it is covered under warrent...
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04-19-2018 03:39 PM
So the screen on my HP 15-bs033cl recently broke, as expressed in this post. And I'm wondering if my free 1-year warrenty (which I checked, and is still active) will cover this. I have sent it in already to get the keyboard and some dead pixels fixed, and now am worried that, if I send it in again, they will deny fixing the cracked screen. It seemed to have flexed based on the way it broke, so the touchscreen was freaking out, but I disabled it. Here is a picture if you need it:
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04-19-2018 04:50 PM
I am not going to predict what HP is going to do with anything but I will give you my opinion and a little information. The warranty does not cover impact damage. You have to get insurance for that. The picture shows me a crack caused by impact. The warranty will not usually cover that.
04-19-2018 04:50 PM
I am not going to predict what HP is going to do with anything but I will give you my opinion and a little information. The warranty does not cover impact damage. You have to get insurance for that. The picture shows me a crack caused by impact. The warranty will not usually cover that.
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