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‎05-04-2017 09:20 AM

HP Recommended
Product: AMD A9 TOUCHSCREEN 15-ba138ca
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Recently a friend of mine picked up a HP notebook (product 15-ba138ca  / build  16WW3CRT602#SABL#DABL).  According to the reseller it is a touch screen but when I look at the device manager there is no touchscreen HID and when view the system details "No pen or touch input is available for this display".

 

Based on the product / build, how would I find out IF this unit is supposed to have a touch screen?

 

ty.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-04-2017 09:21 AM

HP Recommended

No touchscreen:

 

https://support.hp.com/in-en/document/c05294701

View solution in original post

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2 REPLIES 2

‎05-04-2017 09:21 AM

HP Recommended

No touchscreen:

 

https://support.hp.com/in-en/document/c05294701

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‎05-04-2017 09:40 AM

HP Recommended

And, there we go.

 

Thank you.

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