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HP Recommended
HP Pavilion 14t
Microsoft Windows 10 (64-bit)

I have a 9-month old HP Pavilion 14t with no touchscreen. Recently, my trackpad will simply stop moving. I can do any sort of movement with my fingers on the trackpad, but the mouse on the screen will not move or click. As I have neither a touchscreen nor an external mouse, I would like to figure out why the mouse stops working. It stops moving out of the blue, and I have to just wait until it decides it wants to work again - usually, anywhere from twenty seconds to five minutes. I updated this computer to Windows 10 about two weeks after getting it, but I doubt that that is the problem, as this mouse issue has only been happening sporadically for the last couple of months. 

1 ACCEPTED SOLUTION

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HP Recommended

Never mind...I figured out that it was putting Sims back on my computer that was causing this issue. Ugh. I love that game, but it's so mean to computers.

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1 REPLY 1
HP Recommended

Never mind...I figured out that it was putting Sims back on my computer that was causing this issue. Ugh. I love that game, but it's so mean to computers.

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