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‎03-21-2017 05:39 AM

HP Recommended
Product: HP EliteBook x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

Hi, I'm using a HP EliteBook x360 1030 G2 and a USB-C travel dock. When conneting P202va display to the USB-C travel dock, the notebook is not detecting a second display. I've update Intel HD Graphics video and re-installed dock drivers without sucess.

Any idea to overcome this issue?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2017 10:16 AM

HP Recommended

Hi 

 

Try updating some chipset related driver and see if that helps

 

Intel Chipset Installation Utility (American, International)

 

Intel Serial IO Driver (American, International)

 

or 

 

ASMedia eXtensible Host Controller (xHCI) Driver (American, International)

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-22-2017 10:16 AM

HP Recommended

Hi 

 

Try updating some chipset related driver and see if that helps

 

Intel Chipset Installation Utility (American, International)

 

Intel Serial IO Driver (American, International)

 

or 

 

ASMedia eXtensible Host Controller (xHCI) Driver (American, International)

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
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