Video problem when connected with Tv using HDMI

[MOHSINPR]

Hello,

i have 43" non brand china LED smart tv & Asus core i3 laptop with windows 10. when i try to connect them using HDMI cable, it showed black screen with audio on my led tv. no video. i changed several cable but same problem. i also check another brand led tv with my laptop that worked. in my led have no video when connected from laptop.

what should i do. pls support me.

[Riddle_Decipher · Accepted solution]

@MOHSINPR

Welcome to the HP Forums!

I understand you have a video problem when connected with Tv using HDMI

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? Have you attempted a system restore?

Which operating system are you using?

Also, I'm a little confused with the products you've mentioned, is this about an Asus laptop or the HP 15 notebook?

Please reply with the details for further assistance.

In the meantime, try this link: Click here

Let me know how that pans out, 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,