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‎04-17-2016 06:20 PM

HP Recommended
Product: hp 15 ac101tu
Operating System: Microsoft Windows 10 (64-bit)

my laptop is ac 101tu...i was updating the display driver but unfortunately the network had gone. After that it says that it is not responding. so i try to restart the computer but i cannot open it only it says there is an error need to reset but i tried a lot for automatic repair , it doesn't work. plz help me out...

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2016 02:38 AM

HP Recommended

Use the recovery flashdrive you should have created by now. Boot to it and in the advanced choose system restore. Choose a restore point dated before the update began.

 

http://support.hp.com/us-en/document/c04758961 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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1 REPLY 1

‎04-18-2016 02:38 AM

HP Recommended

Use the recovery flashdrive you should have created by now. Boot to it and in the advanced choose system restore. Choose a restore point dated before the update began.

 

http://support.hp.com/us-en/document/c04758961 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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