amd radeon graphics driver won't install correctly

[achinta]

My envy 6 laptop I couldn't install amd radeon graphics driver. When I try to install at the finishing moment its gone hang. How can I do please help me.

[The_Fossette]

Hi @achinta

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues installing the AMD radeon graphics driver.

I’d love to help!

Install the driver from the below link and check if it helps.

http://hp.care/2jAV583

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[achinta]

Thanks for your reply. I have tried the link that you send me but there doesn't exit Windows 10 (64 bit) operating system. what can I do?

[The_Fossette · Accepted solution]

Hi @achinta

Thank you for posting back.

You can download and install the windows 8 driver and check if it helps.

Let me know how it goes and you have a great day!

Take care.

Cheers!

[achinta]

Thanks a lot ! it works but its create another problem. When I try to refreash by pressing right button on mouse its seems works slow. When i press right button of mouse menu comes after few moment. Please tell me what can I do?