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‎09-18-2015 04:38 PM

HP Recommended
Product: HP14r005la
Operating System: Microsoft Windows 8.1 (64-bit)

I can not change the brightness of my screen: the brightness keys do not work and I can not do it through the Control Panel.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2015 12:06 PM - edited ‎09-21-2015 12:06 PM

HP Recommended

Hello @Myrmiky,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I read your post about the screen brightness, and wanted to help!

 

Is this an issue that started to happen recently?  Your display drivers may have been updated.  Try performing a System Restore to put the notebook back to its previous working state.  Also, try reviewing the following document, and let me know how it goes:

HP Notebook PCs - Display Is Dim or Difficult to Read (Windows 8, 7, Vista)

 

If that does not help, then try checking this site for display drivers.  Uninstall your current driver, and instead the previous version: Drivers - HP 14-r005la Notebook PC (ENERGY STAR)

 

Please let me know if this information was helpful by clicking the thumbs up below.

Regards!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎09-21-2015 12:06 PM - edited ‎09-21-2015 12:06 PM

HP Recommended

Hello @Myrmiky,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I read your post about the screen brightness, and wanted to help!

 

Is this an issue that started to happen recently?  Your display drivers may have been updated.  Try performing a System Restore to put the notebook back to its previous working state.  Also, try reviewing the following document, and let me know how it goes:

HP Notebook PCs - Display Is Dim or Difficult to Read (Windows 8, 7, Vista)

 

If that does not help, then try checking this site for display drivers.  Uninstall your current driver, and instead the previous version: Drivers - HP 14-r005la Notebook PC (ENERGY STAR)

 

Please let me know if this information was helpful by clicking the thumbs up below.

Regards!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Was this reply helpful? Yes No

‎09-03-2016 05:43 AM

HP Recommended

same stuff happened with me try this link it scan your system and you will get compatible graphic driver it usually graphic driver problem  http://www.intel.com/content/www/us/en/support/detect.html 

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