• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-12-2016 10:56 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I updated the BIOS of my HP Envy notebook 2 days ago through HP automatic update. After that, it cannot detect the external moniitor. Rather the external display says "No Signal!" for once and no display anymore. I tested the external monitor and HDMI cable using another laptop and found working well. Please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-12-2016 12:35 PM

HP Recommended

I downloaded latest BIOS update from HP support site and installed. Problem solved - external monitor works.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎06-12-2016 11:35 AM

HP Recommended

The same thing has happened to me as well after this update -- This is actually the second time this has happened after a BIOS update (it happened in late Decemeber/early January as well).

 

I do need to get the second monitor working to be able to use the computer the way I want. Does anyone have any suggestions?

Was this reply helpful? Yes No

‎06-12-2016 12:35 PM

HP Recommended

I downloaded latest BIOS update from HP support site and installed. Problem solved - external monitor works.

Was this reply helpful? Yes No

‎06-12-2016 02:42 PM

HP Recommended

Reloading the BIOS worked for me as well -- Thanks!

Was this reply helpful? Yes No

‎06-22-2016 10:25 PM

HP Recommended

I have the same issue. After an update, hdmi no longer detects external monitor and only see "no signal' message from display. Is there a solution posted?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.