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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎11-01-2016 04:46 AM

HP Recommended

Can't find touchpad driver (or ANY driver) for Windows 8.1 64-bit for this model!

 

Please help!

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2016 06:55 AM

HP Recommended

Hi:

 

HP only supports that model series for W10.

 

The only suggestion I can offer would be to try the W8.1 drivers from the HP Probook 450 G3 business notebook which has similar hardware.  Do not use any of the BIOS or firmware files from this model on yours.

 

http://support.hp.com/us-en/drivers/selfservice/hp-probook-450-g3-notebook-pc/7834555

View solution in original post

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1 REPLY 1

‎11-01-2016 06:55 AM

HP Recommended

Hi:

 

HP only supports that model series for W10.

 

The only suggestion I can offer would be to try the W8.1 drivers from the HP Probook 450 G3 business notebook which has similar hardware.  Do not use any of the BIOS or firmware files from this model on yours.

 

http://support.hp.com/us-en/drivers/selfservice/hp-probook-450-g3-notebook-pc/7834555

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