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06-29-2016 01:05 AM
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06-29-2016 07:30 AM
According to the HP product page for your PC, it did not come with Win10 preinstalled, so that implies that you Upgraded it to Win10, right?
Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop.
However, for MS-supplied drivers that aren't working well, you could consider using HP Win8 drivers -- although there's no guarantee that those drivers will work. Here's the link to the HP Product drivers and software page for Win8 for your PC: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-e000-Notebook-PC-series/5355006/model...
If that page does not show Win8x when you open it, then click CHANGE and select Windows 8x using the pulldown.
You might have to install the drivers using compatibility mode: http://www.windows10forums.com/articles/compatibility-mode.7/
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP
06-29-2016 07:30 AM
According to the HP product page for your PC, it did not come with Win10 preinstalled, so that implies that you Upgraded it to Win10, right?
Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop.
However, for MS-supplied drivers that aren't working well, you could consider using HP Win8 drivers -- although there's no guarantee that those drivers will work. Here's the link to the HP Product drivers and software page for Win8 for your PC: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-e000-Notebook-PC-series/5355006/model...
If that page does not show Win8x when you open it, then click CHANGE and select Windows 8x using the pulldown.
You might have to install the drivers using compatibility mode: http://www.windows10forums.com/articles/compatibility-mode.7/
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP