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HP Recommended
pavilion 15 e015tx
Microsoft Windows 10 (64-bit)
My laptop crashes whenever I enable both graphics card,bt when I disable amd graphics card the laptop works just fine.......I want to use both,how can I solve this?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

kspit

 

According to the HP product page for your PC, it did not come with Win10 preinstalled, so that implies that you Upgraded it to Win10, right?

 

Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop.

However, for MS-supplied drivers that aren't working well, you could consider using HP Win8 drivers -- although there's no guarantee that those drivers will work.  Here's the link to the HP Product drivers and software page for Win8 for your PC:  http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-e000-Notebook-PC-series/5355006/model...

If that page does not show Win8x when you open it, then click CHANGE and select Windows 8x using the pulldown.

 

You might have to install the drivers using compatibility mode: http://www.windows10forums.com/articles/compatibility-mode.7/

 


Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

kspit

 

According to the HP product page for your PC, it did not come with Win10 preinstalled, so that implies that you Upgraded it to Win10, right?

 

Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop.

However, for MS-supplied drivers that aren't working well, you could consider using HP Win8 drivers -- although there's no guarantee that those drivers will work.  Here's the link to the HP Product drivers and software page for Win8 for your PC:  http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-e000-Notebook-PC-series/5355006/model...

If that page does not show Win8x when you open it, then click CHANGE and select Windows 8x using the pulldown.

 

You might have to install the drivers using compatibility mode: http://www.windows10forums.com/articles/compatibility-mode.7/

 


Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================



I am a volunteer and I do not work for, nor represent, HP
HP Recommended
Thanks wawood,ill check that out.
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