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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- touch pad is not working properly

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02-01-2017 01:40 AM
After login into my account mouse pointer disappers and touchpad isnot working before login pointer apperes fine and working properly.
Solved! Go to Solution.
Accepted Solutions
02-01-2017 02:01 AM
Hi mohsin,
Try reinstalling the drivers for the touchpad from HP site (put model number and go to drivers):
http://support.hp.com/us-en/drivers
or by right-clicking on the device in device manager and updating drivers
I f still giving problems try uninstalling the drivers from device manager (right-click on start and click on device manager). Right-click on the device and on uninstall (should be synaptics under heading mice and pointing devices). At reboot windows will automatically reinstall the drivers.
Hope it helps,
David
02-01-2017 02:01 AM
Hi mohsin,
Try reinstalling the drivers for the touchpad from HP site (put model number and go to drivers):
http://support.hp.com/us-en/drivers
or by right-clicking on the device in device manager and updating drivers
I f still giving problems try uninstalling the drivers from device manager (right-click on start and click on device manager). Right-click on the device and on uninstall (should be synaptics under heading mice and pointing devices). At reboot windows will automatically reinstall the drivers.
Hope it helps,
David