Bluetooth and hardware change popup

[Michael111185]

Hi,

My probook had a hard disk failure and my company IT guy did fit a new hard disk in my laptop but now i always get a popup when i restart the laptop with hardware has changed on the device please restart your laptop but even when I restart it I always get the popup.

i also think that this laptop had Bluetooth before the change of hard disk but now I don't find anything for the Bluetooth it has the :

Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi Adapter

Thanks in advance.

Michaël.

[Paul_Tikkanen · Accepted solution]

Hi, Michaël:

Yes, that is a wireless card with bluetooth.

You need this W8 bluetooth driver for the wlan card.

This package contains the Broadcom Bluetooth driver for supported notebook models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.

ftp://ftp.hp.com/pub/softpaq/sp69001-69500/sp69489.exe

For the other issue, I would suggest you go back to your IT guy and see what he can do.

It sounds to me like he put in a drive from another notebook that already had the operating system on it, and it may have had a different hardware configuration.