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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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hp probook 4730s
Microsoft Windows 7 (64-bit)

Hello, tell me what drivers and in what order should I install,  to bluetooth work.

 

HP Probook 4730s

Win 7 Ultimate x64

12 REPLIES 12
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@f1254

 

There are 3-4 different bluetooth adapters for your laptop.

 

Please post the hardware id.

 

http://www.wikihow.com/Find-Hardware-ID

 

REO

HP Recommended

Qualcomm Atheros AR3011 Bluetooth 3.0 Adapter

HP Recommended
HP Recommended

It is not bluetootn.
W not install yourself, for a friend, a laptop today is not at hand.

List please every possible opportunity.

HP Recommended

Hi:

 

You need this driver for that model bluetooth adapter...

 

This package contains the driver installation package for the Atheros Bluetooth in the supported notebook models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52803.exe

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If there is the possibility, perhaps even some kind of driver need to install, will listen with pleasure.

 

 

Just a lot of time already spent on it.

HP Recommended

Did you install the HP connection manager software?

 

You may need to install that, restart the PC and use the connection manager software to turn on the bluetooth radio.

 

This package provides the HP Connection Manager for the supported notebook models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58930.exe

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ok,thank you.

HP Recommended

You're very welcome.

 

If that doesn't work either and you are sure the noteobook has an Atheros wlan card with the bluetooth 3.0 radio, then most likely, the bluetooth portion of the wireless card has failed (hardware failure).

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