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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎01-26-2017 11:26 PM

HP Recommended
Product: hp pavilion x360
Operating System: Microsoft Windows 8.1 (32-bit)
I got a new hp pavilion x360 laptop recently and it currently has windows 8.1. But when i turn it on, i can't connect to the wifi connection in our house. It isn't even an option. The only two choices i see are to connect and ethernet cable or set up a vpn connection. I went into the device manager to see if i could find the wifi adapter and enable it, but i dont even see it listed. The only things listed under network adapters are "bluetooth device(personal area network)", "bluetooth device(rfcomm protocol tdi) and "realtek family controller".
2 people had the same question
1 REPLY 1

‎01-26-2017 11:32 PM

HP Recommended

Hi,

 

     Try the troubleshooting steps listed in the below link

 

http://support.hp.com/us-en/product/HP-Pavilion-13-x360-Convertible-PC-series/6936239/model/7200476/...

Regards

Mahemac

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