-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Can't install wifi driver .

Create an account on the HP Community to personalize your profile and ask a question
05-09-2016 08:04 AM - edited 05-09-2016 08:05 AM
In driver page only win 8.1 is mentioned . I am using win7 64 bit , all works fine except the wifi driver .
I have also downloaded the qualcomm-atheros series , but its not getting installed .
Plz send me a proper download link for accessing wifi .
Solved! Go to Solution.
Accepted Solutions
05-09-2016 09:56 AM
Hi:
You need these wireless and bluetooth drivers for that model card...
05-09-2016 08:11 AM
Hi:
Please post the hardware ID for the device labeled Network Controller in the device manager.
To find the hardware ID, go to the device manager and click on the Network Controller device.
Then click on the details tab at the top of the Network Controller device window.
Now you will see a Property drop down list and it will be set to Device Description.
Drop down on that list and select the 2nd item (Hardware ID's).
Post the top string of characters that you see in the window.
05-09-2016 09:56 AM
Hi:
You need these wireless and bluetooth drivers for that model card...
07-30-2016 06:51 AM
There aren't any. You need to upgrade to W8.1 and then install the W8.1 drivers for the Realtek wireless card.