Cannot connect with my wi-fi but my neighbors wi-fi's shows

[ToinetteR]

Good day! I recently bought my HP and it came with win 8-1 after installing win 10 I cannot connect with my wi-fi but my neighbors wi-fi's shows in settings! I've re-installed windows 10 several times but no luck! I've uninstalled network adapters and re-installing driver, and restarting also several times with no luck. Please help!

[A4Apollo]

@ToinetteR

Hey there!
 
                     Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

Try few steps mentioned below.
Go to windows desktop screen
Hold windows logo key + Letter R key.
Run dialog box would pop up.
Type c:\temp.
A temp folder window would pop up.
Here you have to delete all the files/folders that present in this temp folder.
Now, disconnect the internet connection.
Restart your PC and connect to your network again.
If you still have the wireless issue disable firewall and disable antivirus and check again.
 
And also try the steps mentioned below.
 
Click start type CMD in the search box.
Right click the command prompt box and select run as administrator.
Then type the following commands.
Type "netsh winsock reset" and press Enter.
Type "netsh int ip reset" and press Enter.
"ipconfig /release" hit enter key  (without quotes)
"ipconfig /renew"" hit enter key enter (without quotes)
"ipconfig /flusdns" hit enter key enter (without quotes)
 
Let me know how it goes.
Have a great day!

Chetan

I am an HP employee

[ToinetteR]

Hi MrRobot

Thank you so much for responding to my question and giving it the time to answer!!

After following these solutions, my connection still faled to connect. I googled Ralink RT3290 802.11bgn Wi-Fi Adapter and came across this from HP's forums: http://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Ralink-RT3290-802-11bgn-Wi-Fi-Adapter-... The driver, that Paul_Tikkanen gave solved my issue!

I truly appreciate your time you gave to answer me!!

Have a lovely day/night!

Here is the latest link to the driver from Mediatek...

mPCI / CB(RT2860/ RT2760/RT2790/ RT309X/ RT35X2/ RT539X/ RT3290/ MT7630)
11/3/2015 Win7 32/64 Win8 32/64 Win8.1 32/64 Win7:5.0.59.0 Win8:5.0.59.0 Win8.1:5.0.57.0 Win10:5.0.57.0

[A4Apollo · Accepted solution]

@ToinetteR

Hey there! thanks for the reply.

It's good to know updating wireless driver fixed the problem.

If you have any issues in future you can get back to us.

Have a great day!