Cannot install wifi driver/adapter

[marble888]

Hello, my wifi adapter has had a history of problems before today, I had to reset it frequently as I lost connection easily. Today, I had booting issues so I performed a hard reset on my computer. I then realised the wifi adapter 'disappeared' from the Networks and Sharing centre and I couldn't connect to any wifi. The Broadcom wireless adapter was also hidden in Device Manager. I then uninstalled it and tried to reinstall the adapter using HP Recovery Manager but from Device Manager I cannot see anything installed. Installing from the HP site also yields nothing. I'm unsure if the Broadcom adapter is the problem to my wifi woes.

This is what I see at Device Manager. Thanks in advance!

[banhien]

Hi,

The one highlined is NOT for WiFi. But firstly what is your computer ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

[marble888]

Hello, my computer is J2C88PA#AB4, HP Pavilion 15.

[banhien · Accepted solution]

Hi,

Please try Broadcom Wireless LAN Driver for Windows 10:

Details

This package provides the Broadcom Wireless LAN drivers for supported notebook models running a supported operating system. Broadcom Wireless LAN drivers are required to enable the integrated Broadcom Wireless LAN adapter.

File name: sp71994.exe

You may also need Bluetooth:

Details

This package contains the Broadcom Bluetooth driver for supported models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.

File name: sp71995.exe

Regards.

[marble888]

Thank you, it's working now!