• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-03-2017 06:39 AM - edited ‎02-03-2017 06:39 AM

HP Recommended
Product: Product Name: P4J10EA#2AN
Operating System: Microsoft Windows 7 (64-bit)

I installed WLAN driver and wifi is working fine.  But, where can I find the LAN (Ethernet) driver for this HP notebook? Links??

[  <<All Control Panel Items > Network Connections > ] i.e. <ncpa.cpl> only shows two connections as below:

 

1. Bluetooth Network Connection

2. Wireless Network Connection

 

That's it. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2017 07:16 AM

HP Recommended

Hi:

 

I don't see the ethernet driver listed on the W7 driver section for your notebook.

 

You need this ethernet driver...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71268.exe

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎02-03-2017 07:16 AM

HP Recommended

Hi:

 

I don't see the ethernet driver listed on the W7 driver section for your notebook.

 

You need this ethernet driver...

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71268.exe

Was this reply helpful? Yes No

‎02-03-2017 07:20 AM

HP Recommended

If you are able to use the wifi adapter to browse the web, use the HP support assistant.

 

Run it to find the appropriate driver. 

 

Hav you opened the Device Manager to find out which ethernet adapter is installed yet?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎02-04-2017 04:59 AM

HP Recommended

Installed fine. And worked as expected. Thanks!

Was this reply helpful? Yes No

‎02-04-2017 06:38 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.